iOM: Software Development | HRIS Systems | ERP Software

Our Products

Digitise your Business Processes

Human Capital

iOM’s Human Resource Professional (HRPro) application is designed for organisations to manage their human resource information effectively and accurately.

HRPro automates human resource management by seamlessly integrating functional modules.

HRPro is a proactive HR Management System designed and developed by a team of human resource professionals and software experts to keep pace with changes in today's work place and technology.

iOS | Android

HRPro App

Continuous employee engagement

Improved employee engagement and reduced administrative time

Customisable interface

User-friendly navigation

Easy, convenient and secure

Simply login using your employee ID and password. Sensitive data is not stored.

Offline mode

Requests can be made even when not online

Multi-mode

Seamless integration to cloud/ desktop application

24/7 Support

Issues or queries can be logged in at www.iomhelp.com

Retail and Point of Sales

Retailigence, the end-to-end Inventory and Distribution solution for the lifestyle industry. From the POS (Point of Sale) to the back-office, up to financial control, the system is completely scalable, flexible and is an integrated enterprise solution.

The system is designed to address a wide spectrum of Retail industries and has specific features and functions to meet the needs of General Merchandise, Clothing, Footwear, Sports goods and Fashion items.

By providing a complete, integrated information services infrastructure for your business on a single database, Retailigence also addresses the issues of system stability and security that are mission critical in the Retail business.

iOS | Android

iOM POS

Easy Access

By entering the authorised User credentials, you can log in to the POS Terminal.

Multi-store

Can be used across stores

Inventory Management

Monitor and check Inventory

Smart printing

Proximity-based wireless printing

Smart cart

Scan barcodes to add products to an order

Multi-matrix

Accommodates attributes such as size, colour, style and fit

Customer Relationship Management

A Customer Relationship Management system (CRM), which maintains a comprehensive customer database allowing detailed analysis of buying patterns that gives you the ability to target market selected groups be it through letter template, mail-merge, email or SMS.

Tiered membership types and card types allow rewarding and redemption on a selective basis.

The stand-alone system allows updating and redeeming Rewards on-line through an Intranet or the Internet. For off-line usage points are updated on a periodic basis at the backend via a batch process.

eCommerce

In order to provide an omni-channel retailing experience iOM offers a suite of Applications that enable a seamless online shopping experience from desktop to mobile to kiosks.

iOM WebStore: Compliments iOM’s retailing application suite as its online order management system. iOM WebStore integrates with iOM WinPOS for Point-of-Sale and iOM Retailigence for Inventory and Distribution.

iOM WebPOS: Is the browser-based Point-of-Sales Solution of iOM’s Point-Of-Sales application suite.

nopCommerce Silver Partner

Though iOM has been providing eCommerce solutions for a long time, the Partnership with nopCommerce signals the ability to provide a wider range of options as well as support services to the newly energized online trading community.

iOM is now able to offer bespoke solutions in a fraction of the time it would otherwise take at fraction of the cost. This is made possible by having a large selection of ready-made templates at the disposal of iOM’s team of dedicated software engineers.

Mobile Responsive

BestBuyOnline.lk

Product & Catalog Management

Easy to Add, Edit and Organise Product Categories with multiple images

Coupons & Discounts

Easy to configure discounts and offer custom deals

Multiple Payment Options

Supports Paypal, Visa/Master, Easy Cash etc.

Advance Product Filtering

Easy to filter with Price range, Category, Brand or Specification

Customer Management

Manage Customer Profiles, Shipping Addresses and Order Status

Powerful SEO

Powerful Search Engine Optimized & SEO Friendly URL's

iOM Analytics

iOM Analytics is designed to improve Organisational decision making by combining tools for compiling, arranging, and processing business data. iOM Analytics was initially conceptualised to allow users to generate ad-hoc reports for Analysis and Decision Making. Based on our roadmap of continuous enhancements, it now has the capability to present selected information graphically in the form of Dashboard widgets.

iOMDox

iOMDox is a Workflow based Document Generation System (DGS) which allows your business to generate dynamic data driven complex documents quickly and efficiently. You can track the document creation process in terms of its progress between different contributors as well as versions. Most significantly designated areas, paragraphs, sentences, words can be secured against change. You can go back to a previous version if required. Once all required changes are done, the document can be verified/ authorised by the designated users (supervisor/ manager) and then emailed either internally or to related 3rd parties.

ERP Solutions

In addition to iOM's own products, we are an authorised implementation partner for Oracle, Infor, Sage ERP X3, Sage 300 ERP and SYSPRO. We have successfully implemented over 500 sites in Financial, Distribution, Project's (Costing and Billing) and Manufacturing.

iOM has a proven track record of over 40+ years in implementing ERP Software and HR solutions.

Services We Offer

Software Maintenance and Support Services

ISC - the International Support Center is iOM's 24x7 Online support hub for local and overseas clientele. Customers report questions and / or concerns online or via mobile using iOMHelp. The system allows attachments such as error reports and other related files for more effective problem resolution. Customers can view the progress and attention given to the problem using this system.

Once a problem is logged on to the web:

The Customer receives an immediate problem reference number (CRQ#) ISC is notified and moves into action; analysing and assigning a support person to the task. If ISC requires more information or wishes to communicate a solution, iOMHelp generates e-mail to the Customer. The Customer too can add his/her comments on iOMHelp.

iOMHelp enables superior customer support by:

Providing visibility of the progress of reported issues or CRQs at various stages, from 'Open' to 'Work in progress' to 'Resolved' and finally to 'Closed' status upon confirmation by the person who raised the CRQ.
Providing iOM with the ability to track, monitor and take necessary action in a timely manner.
Supporting flexible e-mail based escalation of problems reported to senior management, coupled with total visibility from any location.
Respective Principals or Vendors can be notified directly of problems reported in their proprietary software by including these principals in the iOMHelp e-mail escalation chain, thus making the problem resolution process more closely integrated.

iOMHelp provides Customers a one-stop integrated help-desk portal and has been the critical differentiator when it comes to post-sales support.

IT Outsourcing

At our inception, Outsourcing was not a term frequently used in Business, even though iOM (then EDS) was a leading provider of Outsourced Services and Support in IT (OSS).

Today, some of the largest and most successful businesses have embraced OSS as a key driver in enabling focused growth and profitability by sub-contracting non-core activities to experts in those respective areas.

If you already have in-house staff to attend to IT matters, we can absorb them whilst ensuring you better service levels and reduced costs.

Celebrating 44 Years

About iOM

Back in 1979, when IT was at its infancy, iOM (known as EDS at the time) was a pioneering software development company. Since then, we have computerised some of the largest state-owned and blue- chip Organisations across Asia.

Having started as a marketer, implementer and service provider of internationally recognised Finance, Distribution and Manufacturing solutions (ERP software), iOM subsequently introduced its own products for niche markets which have since attained international recognition.

We also commenced Outsourcing and Facilities Management services for Customers throughout Asia.

Owing to the breadth of functionality and consistency of support, some of the largest companies in the region use HRPro, iOM’s HRIS solution.

Retailigence, iOM’s niche product for Retailers in the Fashion industry, has been enhanced with add- on modules such as Loyalty/CRM as well as Analytics.

Given today’s demand for omni-channel Retailing experiences iOM offers a suite of POS based Applications from desktop to cloud-based eCommerce solutions.

iOM’s International Support Centre (www.iomhelp.com), has been the critical differentiator when it comes to post-sales support and continues to be highly commended by Clients internationally.

Vision

To be highly Ethical and Innovative whilst providing unmatched support to our customers.

Mission

To reassert the accolade of being the best IT Solutions Provider in South Asia through World-class IT Solutions, while empowering our human capital to grow with the Company and achieve the aspirations of the shareholders via ethical business practices through an environmentally friendly corporate culture.